How to use your membership.

Tap Create Free Account and fill in your name, a username, email, birthday, and gender. As you type your username, it tells you straight away whether it's available or already taken. If you've bought tickets under that email before, they'll link to your new account automatically — no extra steps.

Right after signup we send a confirmation link. You can browse the site while unverified, but your account (tickets, rewards, crew) stays locked until you click that link. No email? Use the "Resend Verification Email" button on the confirmation screen.

Use Forgot your password? on the login page to get a reset link by email. If you've also lost access to that email, use a saved recovery code instead (see Security below) — generate these in advance so you're never fully locked out.

My Account is your home base. At the top is your next upcoming event with a countdown and quick actions. Below that, action cards only show up when they're actually relevant to you right now (verify your email, complete your profile, claim a reward, etc.) — if you don't see a card, you don't need to do that thing. Further down is your activity feed, a running history of everything that's happened on your account.

Newcomer → Regular → VIP → Elite, based on how many events you've actually checked into (not just tickets you've bought). It updates automatically after each event.

Every account page has a row right at the top: a "My Account" button to jump straight back to your dashboard, plus quick icons for every other section — so you never have to backtrack through the dashboard just to hop from Tickets to Crew, for example.

It puts a Paranice icon on your Home Screen like any other app — no App Store needed, nothing to download. It opens full-screen without browser bars, and on iPhone it's required before you can receive push notifications at all.

• Open paraniceevents.com in Safari (this only works in Safari, not Chrome or another browser on iPhone).
• Tap the Share icon (the square with an arrow pointing up) in the bottom toolbar.
• Scroll down and tap Add to Home Screen.
• Tap Add in the top right.
• The Paranice icon now appears on your Home Screen — open it from there like any app.

• Open paraniceevents.com in Chrome.
• Tap the ⋮ menu (three dots) in the top right.
• Tap Add to Home screen (sometimes shown as Install app).
• Confirm by tapping Add / Install.
• The Paranice icon now appears on your Home Screen — open it from there like any app.

In Chrome or Edge on Windows/Mac, look for an install icon (a monitor with a down arrow) at the right side of the address bar, or open the browser menu and choose Install Paranice Events. It'll open in its own window from then on, separate from your regular browser tabs.

Tap the bell icon in the top navigation — it's there on every page once you're logged in, with an unread count badge. Tapping it opens a panel listing your recent activity; tap any item to jump to it and mark it read, or use "Mark all read" to clear everything at once.

Anything that happens on your account: a ticket gifted to or from you, a new ticket linking to your account, a reward claimed or redeemed, reaching a new attendance tier, a crew/friend request, joining a crew, and Live Updates posted for any event you hold a ticket to.

No — while you're logged in and browsing anywhere on the site, new notifications automatically pop up as a small toast in the corner of the screen, no refresh or visit to your account needed.

Yes — open the notification bell and tap Enable system notifications at the top of the panel, then allow notifications when your browser asks. Once on, you'll get real notifications on your phone or computer the same way you would from Instagram or email, even with Paranice fully closed. On iPhone, you'll need to install Paranice to your Home Screen first — a plain Safari tab can't receive push notifications at all, that's an Apple restriction. Android and computers don't need to install anything first, just tap Enable.

Open the notification bell. The bar at the top always shows the status of system notifications on that device, with a button to fix it: Enable system notifications if they're off, Reconnect if they stopped working (phones and browsers sometimes drop the connection by themselves), or Re-sync to refresh it even when it says they're on. If it says notifications are blocked, allow them for Paranice in your phone or browser settings, then tap Check Again. Each device you use needs this once — your phone and your computer are set up separately.

Go to Account Security and tap "Enable Local Notifications" under Push Notifications — it sends a real test notification straight to that device, so you know immediately whether it's set up correctly.

Go to My Tickets — each ticket's QR is shown right on the card, ready to scan at the door. Once a ticket's been checked in, its QR is replaced with a checkmark so it can't be shown or scanned again.

The moment your ticket is scanned at the door, your account page unlocks a "Share the Moment" section — send a shoutout for our live screen or upload photos/video straight from your phone. If you're already on your account or tickets page when you get scanned, you'll get a popup confirming you're checked in; tap it and you're taken right to the upload options. It's only available for events we've turned it on for, and only while you're actually checked in.

A camera experience that brings our overhead canopy artwork to life — point your phone at one of the parrots and watch it take flight. Same as Share the Moment, it unlocks on your account page the moment you're checked in, and only for events we've turned it on for. Needs camera permission and works best in Safari on iPhone or Chrome on Android (not inside an app like Instagram or Facebook).

For events where we've turned it on, a Drinks Menu card unlocks on your account page the moment your ticket is scanned at the door. Tap Open the Drinks Menu to see every bottle, mixer and ice price. You can search, set a budget to dim anything above it, tap + on the drinks you want, and watch your running total. It's a price guide and calculator to show the bartender — nothing is charged or ordered through it. When we've opened drink pre-orders for an event, you can also pay ahead on the drinks pre-order page.

Not right now — instead, install Paranice to your Home Screen and use My Tickets directly as your wallet. Your QR code is right there, ready to scan, the same way a Wallet pass would be.

Two ways: if they gifted it to your account email, it links automatically once you sign up or log in. Otherwise, go to Link a Ticket and upload a photo of the ticket's QR code.

On My Tickets, open "Gift this ticket" on any ticket you haven't used yet and enter their email. If they already have a Paranice account it shows up instantly; if not, they'll get an email invite to claim it once they sign up.

The ticket's QR only ever works for one person at a time. The moment you send a gift, it moves out of your active tickets and into a smaller, faded "Gifted Away" row lower on My Tickets — no QR, no wallet pass, just a record of who it went to and when. If the recipient hasn't signed up yet, that row shows "Cancel" instead — cancelling puts the ticket back in your account, live QR and all.

Friends is a simple one-to-one connection — add someone by username or email from My Crew, and they get a request to accept or decline. A crew is a named group (e.g. "Boat Ride Squad") built from your friends, with its own invite code, group chat-style extras, and its own page.

A red count badge shows on the "My Crew" link in the navigation menu on every page, not just My Crew itself. It also shows up in your notification bell — so you'll notice a pending request without having to go looking for it.

Go to My Crew, name your group, and you'll get a shareable invite code shown right on the crew page. Send it to friends — they enter it under "Join Crew" and they're in.

Yes — open your crew and pick an event under "Who's Attending" to see who's got a ticket. You can also leave arrival notes for each other and vote on group decisions with quick polls.

Yes — at the bottom of My Crew there's a Privacy panel where you can independently turn off visibility for your upcoming events, attendance history, birthday, tier, profile photo, and crew membership.

Active promotions appear on your dashboard under Members-Only Promotions — tap Claim and you'll get a unique voucher code and QR, viewable anytime in My Rewards. Show that at redemption.

If a promotion has a limited number of spots, claiming after it fills up puts you on the waitlist instead — you'll see it under Waitlisted in My Rewards, and can leave the waitlist any time if you change your mind.

Some promotions unlock the ability to buy tickets to an event before it's publicly announced. Claiming one takes you straight to that event's ticket page — you can revisit it as many times as you like, but the pass is single-use: the moment you complete a purchase, it's marked used and won't unlock a second one.

A private page for each event you're attending — countdown, your ticket QR, directions, parking, dress code, schedule, and live updates from our team on event day. Get there from your dashboard's "Event Hub" button on your next upcoming event. Checking in doesn't lock you out of it: your dashboard keeps an Event Hub card for that event and My Tickets keeps an Event Hub link, so the schedule, directions and live updates stay one tap away. It stays open until the end of the day after the event, or longer if the team keeps it switched on for that event. If the team has switched it off, the button disappears. You don't have to keep the page open to catch a live update either — anything posted there also lands in your notification bell, wherever you are on the site.

All of it lives on Edit Profile: your name, username, and email under Profile Details, a new password under Change Password, and a photo you can upload and crop right there — it's what shows to your crew and friends (if you've allowed it in Privacy).

Yes — Link a Ticket lets you upload a photo of any ticket's QR code to claim it, even if it wasn't bought under your account email.

Account Security lists every device currently logged into your account, with a one-tap "Log out" per device or "Log out everywhere." It's also where you generate recovery codes — one-time backup codes to get back in if you're ever locked out.

Go to Account Security and tap "Log Out Everywhere," then change your password from Edit Profile.